Refund policy

Return & Refund Policy

We offer a 90-day money-back guarantee, which means you have 90 days after receiving your item to contact us if you are not satisfied with your purchase.

To request a refund, please contact us at support@lovaro.co before sending anything back. We will provide you with the appropriate instructions for your specific refund request.

Please do not send items back without contacting us first.

Damaged, defective, or incorrect items

Please inspect your order when you receive it and contact us at support@lovaro.co as soon as possible if your item arrives damaged, defective, or if you received the wrong item. Please include your order number and photos of the issue so we can evaluate the issue and make it right.

Refunds

Once your refund request has been reviewed, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.